Secure storage varies by property. Some hotels and lodges provide in-room safes; others use a reception safe rather than lockers.

Are there lockers for valuables?

Some hotels and lodges provide in-room safes or reception safes rather than public lockers. Facilities vary.

Carry only what you need during the day and avoid leaving passports, cash or expensive electronics unsecured.

If secure storage is important, confirm the property before travel.

Can I get a brochure?

Printed material may be available from some parks, lodges or visitor centres, but travellers should not depend on receiving a specific brochure.

ESA Safaris can provide itinerary information and route details, while official maps may be available from the relevant park or attraction. Download useful documents before travelling into low-connectivity areas.

A guidebook is helpful for background, but the guide on the ground will have more current information about roads, wildlife and operating conditions.

Is there a gift shop?

Many lodges, parks and visitor centres have small gift shops, but selection varies.

For locally made products, ask who produced the item and whether the purchase benefits a local artisan or community enterprise.

Keep customs restrictions in mind before buying wildlife products, plants or antiques.

Safety depends on professional judgement and guest cooperation

The guide, ranger, pilot, skipper or specialist activity leader responsible for an activity should make the operational safety decision. Guests help by listening to briefings and speaking up early about health or mobility concerns.

Avoid taking risks for photographs or convenience. In wildlife areas, remain where the guide instructs and never approach an animal on foot without authorised supervision.

What this means for your itinerary

Keep valuables to a minimum, use the available safe correctly and do not leave passports, cash or cameras unsecured in public areas.

Prepare for ordinary problems before they become urgent

Carry personal medication, suitable insurance, copies of important documents and the contact details provided for the trip. Keep essential information available offline.

Travel through remote areas can take time, so a sensible medical kit and honest disclosure of relevant health needs are part of good preparation, not a sign that something is expected to go wrong.

Before you book or travel

  • Carry suitable travel insurance and personal medication.
  • Keep copies of important documents and trip contacts available offline.
  • Tell ESA Safaris about mobility or medical needs that could affect the itinerary.
  • Follow the guide, ranger or activity operator when conditions require a change of plan.

Frequently Asked Questions

What should I do in an emergency?

Use the operational contacts supplied for the trip and follow the guide, property or emergency service handling the situation. Keep important numbers available offline.

Should I tell ESA Safaris about a medical condition?

Yes, when it may affect the itinerary, mobility, diet or emergency planning. Share relevant information early and carry the medication and medical advice you need.

Is safari travel safe for first-time visitors?

Safari travel is routinely undertaken by first-time visitors, but it still requires sensible behaviour. Follow guides, use reputable operators and prepare for the activities in your itinerary.

Should I buy travel insurance?

Comprehensive travel insurance is strongly recommended. Check medical cover, evacuation, cancellation and the activities included in your trip.

Plan the details around your trip

Tell ESA Safaris about any medical, mobility or practical concern that could affect the itinerary. Early information makes it easier to plan the right pace, activity level and support.